How do I become a patient?

  • Answer: To become a patient, please contact SOS Mobile Medical at 813-226-3332. 


What are the hours of Operation?

  • Answer: The typical hours of operation are between 10:00am to 8:00pm. If you need a time that is not listed call 813-226-3332 and we will set up a time that fits your schedule. We answer calls 24 hours a day 7 days per week and are happy to conduct after hours visits. 


Do you accept insurance or Medicare?

  • Answer:  We offer pricing that is competitive. We can work with our patients to meet both medical and financial needs. Insurance claims submitted on an individual basis.  Contact us to see how we work with your benefits. 


If I’m a patient of SOS Mobile Medical care, do I need insurance?

  • Answer: No we can see you with or without insurance.  If you have  insurance, whether it is through a private insurance company or Medicare, you will need this insurance to cover the cost of hospitalization, visits to a medical specialist, radiology procedures, and any required lab work.


What should I expect on my  first visit?

  • Answer: Our goal is to provide the highest quality care by building a personal relationship with each patient. In order to do so, we spend up to one hour during the first visit taking your medical history, and performing a comprehensive physical examination. A medical plan is then developed that is individualized to your health and wellness needs.


Does a follow up appointment need to be in person?

  • Answer: No. We are sensitive to your schedule and recognize that it is not always possible to have follow-up visits in person. Subsequent follow-up visits may be done  via virtual visit, unless a medical condition requires an in-person visit.


How often will I need a follow up visit?

  • Answer: Depending on your age, health, and medical history, we may recommend a follow-up visit every three, six, or twelve months. You are also welcome to schedule a visit anytime you have a health concern.


How many visits can I have per year?

  • Answer: As a patient of SOS Mobile Medical Care, you have an unlimited number of visits. Our main goal is to provide the highest care possible.


Where can my visits take place?

  • Answer: You choose where you want your visit. This can be at home, hotel, sporting event, or your favorite vacation spot.


Will my private Insurance cover my lab work?

  • Answer: The lab company will directly bill your insurance company or Medicare on your behalf.


Does SOS Mobile Medical Care provide care if hospitalized?

  • Answer: SOS Mobile Medical Care does not provide inpatient medical care. SOS Mobile Medical Care will assist in coordinating your care with the emergency department, hospitalist, and sub-specialists taking care of you. 


What happens if I need emergency care?

  • Answer: If you have a life-threatening emergency, call 911 immediately.  If you have an urgent care need you can contact us to see if we provide these services? 


What happens if my provider is out of town?

  • Answer: In the event that your provider is unavailable and you require care, SOS has carefully selected an associate that will provide any and all necessary care. 


What is your payment policy?

  • Answer: Payment in full is expected for services rendered.  Please inquire about our financing options. We require a credit/debit card to be held on file. 


What is your policy on pain medications?

  • Answer: Due to changes in federal and state legislation regarding narcotic pain medications. We do not prescribe narcotics, nor do we manage chronic pain.  We do work with specialists in the area and can make a referral for the appropriate clinical speciality. OUR PROVIDERS DO NOT CARRY ANY CASH, NARCOTIC, OR CONTROLLED MEDICATIONS. 


What is your policy on medication refills?

  • Answer: Refill requests are processed on an ongoing basis. Some medications may require a visit or labs prior to being filled for patient safety. 


What if I need an X Ray?

  • Answer: We can provide you with a prescription to obtain your imaging at a local imaging center or we can set up an in home evaluation.  We have the ability to schedule echocardiograms, venous dopplers, arterial studies, and most plain film studies at your location.